FAQs

Please take a moment to read our most commonly asked questions. We're always available to answer your questions and encourage you to contact our office if you have a question that is not answered below.

Q: What is a Pediatrician?

A: A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Q: Can I see the office before my baby is born?

A: Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal tour. This is a great way to get acquainted with our Chicago and Northbrook offices. Our Administrator, Ana Arrendale, is available for tours. Please call her at 773-348-8300 Ext 116 or e-mail at [email protected] to schedule a tour.

Q: How often should my child see the pediatrician?

A: Your child should not only see the pediatrician for an illness. It is also important to schedule well-child-care exams regularly, beginning in infancy. Also called well-care visits or checkups, these routine examinations provide the best opportunity for the doctor to observe the progress of your child's physical and mental growth and development; to counsel and teach parents; to detect problems through screening tests; to provide immunizations, and to get to know one another. Well-care visits are strongly recommended as part of preventive pediatric care.

Well-child visits are also a good time for parents to raise questions and concerns about a child's development, behavior, nutrition, safety and overall well-being.

The American Academy of Pediatrics recommends this schedule for routine well-care visits:

  • 3 to 5 days
  • 1 month
  • 2 months
  • 4 months
  • 6 months
  • 9 months
  • 12 months
  • 15 months
  • 18 months
  • 24 months
  • 30 months
  • 3 years
  • 4 years
  • And once every year thereafter for an annual health supervision visit that includes a physical exam as well as a developmental, behavioral, and learning assessment.

Q: What is the best way to schedule an appointment with your office?

A: We pride ourselves on a personal approach. You may schedule appointments by calling the office and one of our friendly secretaries will be happy to schedule it for you.

Q: What if I need a referral?

A: Our doctors can provide you with a medical referral to a specialist. If your insurance company requires a separate referral for payment, please forward your request via your MyChart account and we will begin the process.

Q: Is your office accepting new patients?

A: Yes, we always welcome new patients. Contact our office for additional information or request an appointment.

Contact Us

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Chicago Office Children's Healthcare Associates
2900 N Ashland Ave.
Chicago, IL 60657
Phone: (773) 348-8300
Fax: (773) 348-7163
Northbrook Office Children's Healthcare Associates
1535 Lake Cook Rd. Suite 101
Northbrook, IL 60062
Phone: (847) 480-1500
Fax: (847) 480-1510